@MojangSupport hey dears, I’ve put in the ticket no. 539861 back in June and haven’t heard back despite following up.
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Replying to @PizzaNotWars
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SM

Nov 9, 2020 · 1:14 PM UTC

1
Replying to @MojangSupport
Thanks. I only have my PayPal transaction ID from 10 years ago. I've attached it to a new ticket @ 1356094.