Hey @MojangSupport , we have a legal copy of Minecraft on Playstation4. It halts at the pink Mojang welcome screen. We have uninstalled it, and reinstalled it and then we can play it once. When we try to start Minecraft again it freezes as described.
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Replying to @IkBenBap
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^SM

Nov 9, 2020 · 8:53 AM UTC

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Replying to @MojangSupport @IkBenBap
Y'all have become a joke
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This is not needed.
Replying to @MojangSupport
Thank you for replying :). we will keep an eye out for the update.
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Replying to @MojangSupport @IkBenBap
When exactly is this patch coming out? I've been with for months now!