@MojangSupport I need help with a convoluted account problem. It's an account that had not migrated to a Mojang account, and is linked to a university email I no longer have access to (so I can't migrate it myself). I have made several support tickets since January. Please help!
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Replying to @CyborgBalloon
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CD

Nov 7, 2020 · 6:00 PM UTC

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Replying to @MojangSupport
Real quick: The tickets are closed without any action being taken. The specific issue I'm having doesn't match any of the prompts given by the support desk. Can I ask what my next steps are if the support desk has not helped in 3+ tickets over the course of nearly a year?