Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

It gives me many errors when wanting to start a new installation in the launcher, it asks me to download and paste in certain folders of assets and objets and even then it never opens minecraft because it crashes I already have the new version of java