@MojangSupport You all still have a high volume of tickets? I submitted a ticket about not getting the password reset emails on 5/20 and still no reply. :(
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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So I've been patiently waiting for 5 months now... think they'll be getting to my ticket anytime soon?
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Replying to @TylerChelf
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CB

Nov 1, 2020 · 3:00 PM UTC

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Replying to @MojangSupport
So there are people who waited long than 5 months? What’s the average ticket turn around, 1 year? Sounds like you need to hire some more techs. Seriously 5 weeks would be bad enough, 5 months and most people assume you don’t actually exist.
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