Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello Mojang team I have a problem that is going on for a long time. My problem is that I bought Minecraft Java Version directly there, but it said that I have to buy it again