Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I have bought skins but they aren’t appearing in my skins that I own can you help me? And it also says that I’m not connected to my internet but I am connected so can you please help me?