@MojangSupport I have just purchased java edition for Windows and when launching when asked to connect I am filling the email address and pw but it says it is not valid . I have the purchase ID /can you help ?

Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

I sent an email over a week ago. Please send me a refund as obviously I did not receive the product nor your support.