Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I tried to create a realm and it didn’t work. It’s telling me one can’t be created at the moment but payment was successful. You guys also took the payment out twice. Report 1277946, someone emailed me once but hasn’t since that first response.
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Replying to @UhOhSpagheti0
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Oct 26, 2020 · 10:18 PM UTC

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Replying to @MojangSupport
Lmao so I finally got a response and the rep said she fixed the issue and next time I got on that the realm would be there (there should be two) so I got on and I’m getting the same error and now not getting a response again