Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

@Mojangsupport I bought Minecraft Java Edition on my PC last year and it has been a while since I played, when I reconnected I was offered to play the demo and not the real game can you please help me?