Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

2 weeks later and I haven’t heard back about my locked account. Wtf, just want to play my game idk why there’s abs account issue like this every year, and now we have to migrate again...so much fun, so happy Microsoft took over