@MojangSupport I opened up a ticket and have been emailing it for the past 10 days. Haven't gotten a single response since the first automated one. Can't login to my account and the request password reset email doesn't appear no matter how many times I request it.
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Replying to @diamonje
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SM

Oct 21, 2020 · 9:34 AM UTC

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Replying to @MojangSupport
My tweet got a response in 6h. That's the the reasonable response time I'd expect for online customer service. I submit a ticket with my problem go to sleep and it's fixed the next day. Not 10 days. And not allegedly 6 months like that other reply by @Tassidus
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Replying to @MojangSupport @diamonje
This is an absolute lie - You kept saying this and NEVER responded to MY issue, just closed the ticket after a certain amount of time - Probably because it timed out. Can you ask a manager to DM me please @MojangSupport?
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I would also like direct communication with Mojang Support personnel. I literally only need a password reset email sent to me. Since it refuses to be sent. I'd rather not tweet out my email ya know.