Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

My Minecraft wont boot up, I've been trying to solve it for the past hour. I've uninstalled and reinstalled the game multiple times and all the diagnostics show there are no problems with my laptop booting it up as it has good tech in it. It loads it most the way before crashing.