Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Hello, my account says I have the wrong login information on both client and website, despite using the correct info that's been saved on my computer since I purchased the game in February. No response from support-2 days. no transaction ID, I have the debit information though.
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Replying to @RobertW97216813
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Oct 12, 2020 · 9:05 PM UTC

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Replying to @MojangSupport
Can you give me an estimation on wait time?