Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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hi, i requestet help in may 2020 and dont have an answer yet. i purchased minecraft at 01. august 2011 and i cant login to my account. i cant get mails to reset my password. i think my account got hacked. i want to play this game i paid for!
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Replying to @mcwob1337
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Oct 12, 2020 · 3:37 PM UTC

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Replying to @MojangSupport @mcwob1337
Mojang getting tired of pressing Ctrl+v SoRrY aBouT aNy dElAy yOu'Re EnCoUnTeRinG! wE tRy tO rEsPonD To tIcKeTs aS qUICkLy As pOsSiBlE iN tHe oRdEr tHeY wErE rEcEiVeD. wE aPpReCiaTe yOuR pATienCE! ^RL
Replying to @MojangSupport
yes, but my patience is limited. i was waiting over 5 months now!
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