Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Im not sure what IS going on.. but on the playstation 4 side of Minecraft, seems to be an infinite loading screen. I have restarted my system and the game and checked for an update but none of those fixed it.
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Replying to @pubgm_omega
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!

Oct 11, 2020 · 10:45 PM UTC

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Replying to @MojangSupport
Well.. it was fine a few hours ago i was able to log on and play.