Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

@MojangSupport Hello i tried to buy minecraft and i paid the price but i couldn't recive the game and it took the money from my bank account i couldn't find online support on the website could you please help me ? my e-mail is : korkmazlarr@gmail.com Thanks from now on!