Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello. I play Minecraft on PS4. For some reason, I created a new account and when I try to use it for Minecraft, it says that it is already connected to a PS4 account when it is brand new. Can you help me? Please reply when you can. Thank you!