@MojangSupport Hello, I do not have access to my account anymore. My password isn't working, and I don't receive the password-reset e-mail. I contacted you almost two weeks ago via the help form, but still have no response. Do you have an approximation of the response time?
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Replying to @Nathanael_2611
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Oct 7, 2020 · 11:45 PM UTC

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Replying to @MojangSupport
I know you receive a lot of demands, but you really do not have a little estimation for the respond time..? Because I really need my Minecraft account this times, and that would reassure me to know the average respond time. Thank's for you're help.
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