We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

it’s been a week or 2 since i sent an email, and i still haven’t gotten a response from support yet. i’ve tried everything. my email is verified, my spam folder shows nothing, and whenever i log in, it says the email is already associated, so that means it is verified. what i do?