We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

I have an issue where when I get my downloaded skins from xbox I can't play with others and can't play on severs or realms and no one can join my world but when I don't have my downloaded skins its all fine. This issue happened when I factor reset my xbox and then I did it again