Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

@MojangSupport I have a problem is that I already buy minecraft windows 10 edition, but I want to install it on another computer but when I enter the official page and enter to obtain only the option to buy again appears, how can I reinstall the game without paying?