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Hi ! So I have been more than an hour in the Minecraft mojang screen (the red one) but nothing happened it just stays there. I already tried closing and opening the app 4 times and I even turned off completely the PS4 and started again 3 times but nothing happens. What can I do ?
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Replying to @Stephanie7590
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.

Sep 26, 2020 · 2:34 AM UTC