Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I'm trying to be patient but I have been waiting a week to back into my account that I seem to be locked out of :( :( :(
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Replying to @jerakul
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SM

Sep 24, 2020 · 11:31 AM UTC

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Replying to @MojangSupport
Is this an automated response? Cuz this both looks and sounds like an automated response