Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

multiplayer has straight up stopped working, sent in a support ticket 2 days ago and nothing. don’t say you appreciate my patience because i’m out of patience.