@MojangSupport Could you please get back to me regarding the ticket #1030801 I opened on 08/17/2020? I cannot retrieve my password to loggin as the account is not associated with my email. I provided the transaction ID. Thank you to come back to me on email used for the ticket.
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Replying to @mortalhaze
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Sep 23, 2020 · 5:12 PM UTC

1
Replying to @MojangSupport
@MojangSupport the first time I contacted you for this issue was on 21st of july. The fact I have no access to the software I purchased is not acceptable. Please escalate the ticket and have it solved quickly. 2 months to operate a verifcation is much too long.