@MojangSupport I'm having problems when signing in with my Mojang account, also I used the recover password function but there is no e-mail sent to me. Could you please help me?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Would you mind to help me now? I have waited too long and still not answer from you. Or can I have a refund?
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Replying to @AbdielMateos
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SM

Sep 23, 2020 · 7:45 AM UTC

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Replying to @MojangSupport
Are you telling me that you have not answered tickets since three months ago?