We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.
147
13
2
239
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^SP

Sep 21, 2020 · 5:26 PM UTC

3
2
Replying to @MojangSupport
I can't believe we're paying for a service that isn't working and when we ask what's wrong or when the service will be fixed we get an un-informative copied and pasted reply. smh
1
6