We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.
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What's going on with your Java realm servers? First month ever playing this game and you guys haven't given any updates on the issue. I've submitted a ticket and people are reporting the same issue online now.
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Replying to @joshkmaillet
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^CD

Sep 19, 2020 · 9:05 PM UTC

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Replying to @MojangSupport
I'll wait but a public tweet or some sort of communication to let us know that your team is on it would be cool.
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