Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
2,023
58
42
1,106
Hi, how do I need your help please?
1
Replying to @Francis96392861
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CD

Sep 17, 2020 · 7:21 PM UTC

1
Replying to @MojangSupport
of course I'm just not from xbox