@MojangSupport Minecraft will not load so we can play. It sits on the red MOJANG studios screen and never loads past it. We haven’t be able to play for a week. Why does this keep happening and when will it be fixed?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Sep 13, 2020 · 12:29 AM UTC
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