Hey @MojangSupport, I've been trying to recover my old Minecraft account. I've opened support tickets, submitted my transaction id, and I haven't heard anything back. It's been a few weeks. When can I expect a status update??
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Replying to @james_k_warren
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Sep 12, 2020 · 3:26 AM UTC

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Replying to @MojangSupport
My first ticket was created in April. I thought it must have gotten lost, so I made a new on a few weeks ago. April was a long time ago. Is there any way to verify if my April ticket is still in the queue? Happy to provide a Zendesk number from the email if it's helpful.
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