@MojangSupport How can I chat with someone to get help with an account?
2
Replying to @mmorgante
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

Sep 9, 2020 · 10:48 PM UTC

1
Replying to @MojangSupport
@mojangsupport We've tried that and it's been a week. We haven't heard back from anyone.