@MojangSupport I sent an email to your support email a month ago, got the automated response (which didn't solve the issue), responded to it requesting further assistance, and still have not heard back.
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Replying to @KoopaKaper
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^SM

Sep 8, 2020 · 12:58 PM UTC

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