Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I've tried numerous times to get in contact with support but haven't received a reply yet. The email associated with my sons Minecraft account is no longer being used by us and we can't update it as we can't login. We need help please. Can anyone offer any assistance?