@MojangSupport sent a support request two weeks ago because I can’t login to an old account and lost access to the email address. Provided a receipt. No response back at all. Understand being backed up but seems like you are just shut down completely.

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

And now almost 6 weeks later you have never responded to the ticket I opened. Have you shutdown entirely? It should not take over eight weeks to respond to support tickets. I don’t recommend anyone buy software from you unless they are prepared to lose access and their money.