Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Hi I've been waiting for 3 months for a reply from Mojang support after my account was compromised so that they can restore the account to my original account's e-mail address. I don't have a transaction ID since the game was bought for me as a gift in 2012. Please help thanks.
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Replying to @inspectorpoodle
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^SM

Sep 7, 2020 · 1:52 PM UTC

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Replying to @MojangSupport @inspectorpoodle
I have been trying to contact you since May because I can't access my account. Can you seriously get on and sort this out finally. It's absurd how hard it is to get an actual human response.
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