Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

hey mojang, i installed minecraft recently and i can't put my microsoft account whenever i squeeze on "access for free" gives error and the game closes, I downloaded on mobile and there is no update pending