@MojangSupport hey there I tried to purchase a adventure map on Minecraft for my kid and I authorized the purchase and I see it charged to my iTunes account but the purchase didn't go thru ( endless spinner) can you please look into this issue?
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Replying to @jkrishnaprasad_
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Gamertag. ^SP

Sep 5, 2020 · 5:00 PM UTC

1
Replying to @MojangSupport
Thanks. How do I find the email account? I have the gamer tag my kid uses - is that enough?