Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

When I try to get other versions of Minecraft I can only see the 1.16 version in the version tabs of the launcher. I open the launcher and click installations and I only see 1.16 when I try to get the older versions or other versions