We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

Hey! So my MC Account and E-Mail got hacked more than 2 weeks ago and then I did a Minecraft Help Center ticket but you guys only send me the auto respond and instructions. Now almost 10 days have passed. I'm worried that the support center is not working on my case anymore. 1/2