Did you see an error about verifying game ownership when trying to play? This is being investigated and is close to a resolution. We'll let you know when it's fixed.
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I have sent multiple tweets and emails. My son cannot log in, states invalid email and password. We can see our profile but doesn’t give option to play
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Replying to @emjaynebegley
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Aug 31, 2020 · 8:52 PM UTC

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Replying to @MojangSupport
Still waiting over a week my son can’t access his account! Please help