Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hey Mojang I’m on PS4 and stuck on the loading screen I’ve searched around and it’s due to the nether update could you tell us roughly when we should be able to play. With servers would it allow me to play with friends who are on Xbox, just by signing in with a Microsoft account.