@MojangSupport I just paid for Minecraft Java Edition, I got a discount in my account, and I have no game ID nor any access to that game edition, could you please help me?
2
Replying to @T92Andy
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Aug 29, 2020 · 10:40 PM UTC

4
Replying to @MojangSupport
I do not have an ID because I never received a confirmation email, I only have proof that the payment was made ...
Replying to @MojangSupport
I bought the game yesterday through the official website and it gave me an error when I made the payment but I still debited it from the e-prepaid card since I bought from Colombia ..
Replying to @MojangSupport
I sent an email with my data and the capture of the purchase that me showed bancolombia and I still do not receive an answer
Replying to @MojangSupport