@MojangSupport my son paid for a world template on Minecraft in the marketplace and it won't load in his game, it keeps saying download failed.
3
Replying to @annaliese79
For information and help with the Marketplace, please see our article at help.minecraft.net/hc/en-us/… ^SP

Aug 29, 2020 · 7:40 PM UTC

1
Replying to @MojangSupport
There's no answer there and when I click the faq I get this error page... support.xbox.com/games/game-… and we are on an ipad not XBox