Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

my account got hacked already contacted support but im still waiting to hear back all ive gotten is the we have a lot of emails to go through here is a bunch of stuff to fix you issue I would not contact support if that stuff worked you need a 2-step verification to reduce hacks