Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

hey mojang support i need help and although i can only play offline because the minecraft launcher does not get a connection what i have to do to make it work i re-logged in but i did not reinstall it i did not have .minecraft deleted but it also works net please write me back