We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

I haven't been able to generate Minecraft realm for 4 months now. I sent you an email but you didn't reply. Now I'm very angry. I've already paid for it four times, and it's never been produced. How long do I have to wait? Patience has reached its limit.