@MojangSupport Hello my brother bought the java version of the game a few months ago and he can no longer connect and that puts him in demo mod in the launcher.
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When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
Aug 27, 2020 · 12:17 PM UTC