Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Do you know when servers are coming to ps4 just asking so I know if I want to buy a xbox just to play them
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Replying to @poopdoritos
All available info on game updates can be found at help.minecraft.net/hc/en-us/… ^RL

Aug 26, 2020 · 5:16 PM UTC

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Replying to @MojangSupport @poopdoritos
So now whenever I reboot the game, it resets my character back to default. Its one thing after another with you guys!